Returns & Exchanges
At RUSTY, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.